"If you experience double entry or payment failure due to our error, report it to us. We'll investigate and resolve the issue within 48 hours and provide a refund, if applicable Once the Refund is approved by AROGANAM TECHNOLOGIES PVT LTD it will take 8 to 10 working days to refund to the customer account"
Clearly outline the steps customers need to take to request a refund. This could include providing proof of purchase, filling out a refund request form, and returning the product. Detail how and when customers can expect to receive their refund.
The Refund only applicable for Double Payment or payment failure